Secure FTP Services

The following information relates to the Student SFTP server that is owed by the EduTech Application Support Team. If you have questions or run into trouble using the information in this area, feel free to call us using 1-800-722-5797 option 1 then option 1 or send an email to

Get an FTP Account

Student FTP Account Request Form

Change Your FTP Password

The following steps can be used to change your FTP password, once you've been successful at logging in:

  1. Click the “Change Password” button that appears in the top right of the screen

  2. Type in the password you were provided into the “Existing Password” field

  3. Type in the password you desire into the “New Password” field – the password you change it to must be at least 8 characters long

  4. Type in the password you desire again into the “Confirm Password” field

  5. Click OK to continue

  6. Click the “Logout” button in the top right hand corner to log out of the site

  7. Attempt to login again using your new password

Uploading Files

  1. Go to the following website:


  2. Enter your FTP "Username" into the "Account" field as illustrated below (**Hint: This is typically your school email address)

  3. Enter your FTP "Password" into the "Password" field as illustrated above
  4. Click the "Login" button to log into the site and to continue with this instruction set
  5. (OPTIONAL) On the next screen that appears, if you want to upload a file to a specific folder (assuming one already exists) double click the folder you wish to upload files to or skip to the next step:

  6. Click the “Upload File” button that appears in the upper left corner of the site:

  7. On the “Upload File” screen, perform ONE of the following steps:

    • To only upload a single file (i.e. a ZIP file) click the “Choose File” button and then skip to the very last step in this article below


    • To upload more than one file at a time click the “Switch to standard upload mode” button as illustrated below which will allow you :

      • If you wish, as pre-work to this step you can actually put all of the files that you wish to upload into a single ZIP (*.zip) file and then upload the files all at once in a single ZIP file, which then eliminates the need to perform the next few steps (e.g. you won’t need to switch the upload mode and browse for individual files).
      • If you’re using Google Chrome, you may be prompted to allow Flash to run on your computer the first time you perform this step. If so, simply click the puzzle piece that appears, and click “Allow” when prompted to continue.

  8. Click the “Browse Files” button that appears on the next screen

  9. Navigate to the location where the files you wish to upload exist which can be on your computer or network drive
  10. Select the files that you wish to upload by either holding down the SHIFT key and using your mouse to single click the specific files you wish you upload –or-- press Ctrl-A on the keyboard to select ALL of the files in the folder you navigated to at once

    **Note:  After you have selected files, the names of each file will appears in the “File Name” field

  11. Click the “Open” button to continue – the list of files will now appear in the “Upload File” window as illustrated below

  12. Click the “Upload” button to upload the files – a progress indicator will appear as illustrated below, and a “Stop!” button will appear which you can click if you wish to interrupt the upload

    When the upload is complete, you should see “Upload completed!” and the list of files that were previously appearing on the “Upload File” screen will clear out as illustrated below:

  13. Click the “Close” button that appears in the lower right of the screen to continue

  14. Review the list of files that were uploaded to confirm that all of the files you expected to upload, did so successfully

    **Hint: After you've completed this step, the number of files that exist in the directory on the SFTP server will be displayed in the upper right hand corner of the screen

Sharing Files Securely

You can share files with others securely, simply by following these steps:

  1. Log into your FTP account if you haven't already

  2. Navigate to the location where the file you wish to share resides assuming it's not initially visible when you login, by double clicking folders to open them until you see the file you wish to share - if the file you wish to share is already on the screen, just skip to the next step

  3. Single click the file you wish to share to highlight it

  4. In the navigator to the top left of the screen, click the "More Actions" button as illustrated below:

  5. From the menu that appears, click "Web Link" - the "Create Web Link" window appears

  6. On the "Create Web Link" window check the "Enable Web Link" checkbox if it's not already checked - a rather lengthy link will appear in the field just below which should be expected:

  7. Use your mouse to put the cursor into the "Expires on" field by clicking anywhere in the field - a calendar will pop up

  8. Click a date on the calendar in the future - this is the date on which the link you will send to the file will expire (see hint below)

    **Hint: To ensure maximum security, the web links that you create shouldn't be created with no expiration date (available indefinitely). Instead the links you create should always be set to expire within a few days, giving enough time for the recipient to download the file, and not allow them to download the file again and again, forever into the future.

  9. Click OK on the Calendar screen to continue

  10. (OPTIONAL) For extra security, limit the number of times that the recipient(s) can download the file by typing a number into the "Download limit" field - the number you specify should be at least as high as the number of recipients you'll share the file with (one download per person), but in general it should be a low number like 10 or less, assuming that the number of total intended recipients is less than 10.

  11. Click the button to the right of the "Password" field that looks like a set of keys - a random secure password is assigned to the file

    **Hint: You'll need to provide the password that gets assigned to the file to your recipients when you send them a message to let them know you've shared a file with them.

  12. Open up a new email message using the email program that your organization uses (i.e. Outlook, Google Mail) - you can address the email to your recipients and begin typing a body if you like just like you would any other email

  13. Switch back to the FTP site and use your mouse to highlight the password that was assigned to the file in step #11, and then paste that password into the body of the new email that you made in the last step

  14. Switch back to the FTP site and use your mouse now to highlight THE ENTIRE web link (all of it) that appears in the large box at the top of the "Create Web Link" screen, and then paste that link into the body of the new email that you made in step 12

  15. Click OK at the bottom of the "Create Web Link" screen to save your changes

  16. Finish composing the email message you created in step #12 and send it to your recipients just like you would any other email

FTP Account Help

If you forgot your FTP Username or Password, send an email to for assistance or call 1-800-722-5797 option 1 then option 1