Implementing Text Messaging

When implementing text messaging for the first time as part of your school's communication strategy, the following approaches should be considered before requesting to enable the text option in your notification system.

Implementation Approaches:

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Q: What can individuals expect after their phone number has been identified by your school as able to receive texts?

Once an individual's phone number has been sent to Blackboard Mass Notify from your student system, and after they receive their first text message from the system, should the individual no longer wish to receive text messages from the school, they can simply reply with the word STOP to any subsequent text message from the school, to "unsubscribe" and no longer receive messages from the school.

After doing so, the individual should receive a confirmation message back that the action was successful as illustrated below: