Genetec Desktop Client Access
Accessing the Genetec Security Client on a remote server.
Staff requesting access to the Genetec Security Desk (Desktop Client) should submit a support ticket to the helpdesk. Helpdesk staff will schedule a time to set your workstation up for access to the Genetec Security Desk.
Helpdesk staff will create a Remote into Desktop Client shortcut on your computers desktop.
If you have any problems using the shortcut, please contact helpdesk.
Steps to connect to the computer
1 - Locate the Remote into Desktop Client icon on your desktop
2 - Ensure your User name and the computer IP address are provided in the Remote Desktop Connection dialog.
3 - Provide your password
4 - Click OK
You should connect and see the EduTech Acceptable Use policy, click OK
5 - Locate the Genetec Security Desk and the Config Tool in the Start Menu