Network and Devices
The workstation support category includes support related to workstations, network access (Internet, LAN, Printing), desktop operating system troubleshooting, hardware diagnostics, and research and development.
This area covers all district hardware purchases. While we cannot predict what your district costs will be year to year, we can estimate what your district has spent to date with EduTech for hardware. Estimated totals can be obtained by contacting your Project Coordinator.
The Shared Support service provides a technician shared between multiple districts who will provide computer support in the areas of his/her expertise.
Did You Know...
EduTech, along with our district partners, collaboratively support over 30,000 technology devices.
The MTS team has skilled professionals ready to assist the changing technical environments.
Kevin has been with EduTech for 10 years and is currently a Network Analyst II. He has 13 years of desktop and network design, configure, install, and maintenance experience. He installs Vmware systems, backup tape solutions, backup disk solutions, physical servers, wireless solutions, and also enjoys scripting to automate processes.
Amy has been with EduTech for almost 25 years and is currently a Sr. CSA located at our Newark office. She has 24 years of desktop support experience, starting with Windows 3.1 and currently learning Windows 10. She started is one of the first members of the MTS Support team.