2. Trouble logging in?
Please use a Windows PC, Chromebook, or Macintosh. Devices like cell phones and tablets do not work well.
Use Google Chrome, Edge, or FireFox as the browser. You may need to allow pop-ups and redirects.
Pop-ups and Redirects
- Click on the icon in the top right corner of the URL line
- Select “Always allow pop-ups and redirects from…” OR:
- Click on the lock icon in the top left corner of the URL line
- Move the slider to allow pop-ups and redirects
You may also need to allow cookies
- Click eye icon in the top right corner of the URL line
- Click on "Site not working"?
- Click on "Allow cookies"
- Refresh your page
Additionally, you may need to delete your cache (browsing history). Ctrl-Shift-Delete is the shortcut