Help Desk

What We Do...

The EduTech Support Center Help Desk supports requests for services.  Looking for a staff member? Reporting a problem? Contact us, we will process your request and route you to the correct person / solution.

Contact Information

Thomas Landers
Coordinator of Shared Technical Services
Phone: 315-332-7300

Phone: 800-722-5797

Request help from the EduTech Help Desk.
Your request will be handled in the order it was received.
If the issue is urgent, please call 1-800-722-5797 option 0

** Staff must call the Help Desk for Password Resets **

To submit a ticket, please click on the following link and bookmark it for future use:

Submit a support ticket
You can also create a support ticket by emailing