Request help from the EduTech Help Desk.

Your request will be handled in the order it was received.

If the issue is urgent, please call 1-800-722-5797 option 0

** Staff must call the Help Desk for Password Resets **

What school are you reporting the issue for?​​​​​​​
What's your first name?​
What's your last name?​​
​​​​​​​​​​
Room #/Name & Floor​​​​​
If we can't reach you by phone, what email address should we use to contact you?​​​
Desk/Cell Number​
Desk extension​​
Asset tag number of equipment involved / using.​​​​​​
This will be required field soon!
Application/Program/Hardware that you are having the issue with?​​​​​​​
Loaner request choose Laptop/Desktop/Monitor​
Did you click on a link in an Email?​​​
Try copying the URL into a web browser - example Chrome?​​​​
Please try the above before going any further. Most customers find after trying this they no longer have problem.​​
Copy the URL on the iBoss popup window just under the words "Page Blocked"​​​
Copy the URL on the iBoss popup window just under the words "Page Blocked"​​
This is on the iBoss popup window: Group Number: XXX​​​
This is on the iBoss popup window just under the words "Page Blocked" ​
Select all that apply at your site.​​​
Please select all that apply.​​
What is the 'Original URL" of the website to be reviewed? ​
What is the "Original URL" of the website to be reviewed?​​

Please click SUBMIT and your request will be reviewed for approval.

Please click SUBMIT and your request will be reviewed for approval.

Success!

You solved your issue and don't need help.

You can now close this window!

What type of help do you need?​​​​​​
**Choose the item that best describes your need.​​​​​
Please provide SAA# of equipent on order if none put none.​
Please provide date loaner is needed by. ​
What is the first and last name of the person that reported the issue to you?​​​​
What is the email address of the person who reported the problem to you?​​
Please type the full name of the application as it appears on the vendors website​​
Please provide a DETAILED description of the problem you're experiencing or the help you need.​​​​​
Screen Shot of issue you are having.​
Max file size: 10 MB

**Per the Family Educational Rights and Privacy Act of 1974, when providing information, please only include Student Numbers and not the actual student names.